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TERMS AND CONDITIONS
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Last update: 27.09.2023
We welcome you to our website. If you (hereinafter referred to as “you” or the “Merchant”)
choose to continue browsing this website, then you are agreeing to comply with
and be bound by these terms and conditions which govern your relationship with CLASP
(hereinafter referred to as “we”, “us”, or the “Company”).
SERVICES
1. The Company shall provide the following
services: (i) merchant/payment/banking account facilitation, assistance in
negotiation of commercial terms and on-boarding; (ii) merchant underwriting;
and, (iii) merchant/payment data transmission service that helps you integrate
with a payment service provider (the “Provider”) (collectively referred to as
the “Services”).
2. For the avoidance of doubt, it is
clarified that the Company shall not be deemed as a payment institution, bank
or any other related financial institution and does not provide financial
services. Its role is limited to as provided in these terms and conditions.
3. The
Provider under these terms and conditions is, but is not limited to, a
bank, payment institution, electronic money institution, currency exchange
provider, money services business the Company has an agreement with. All the
transactions contemplated under this terms and conditions shall be processed by
the Provider.
4. The role of the Merchant is to utilize
the Services. However, by using these Services, you automatically represent and
warrant that you are legally incorporated as a business and are not conducting
your business in an individual capacity.
5. Under these terms and conditions, the
Company grants the Merchant a limited and non-exclusive license to use the
Service (the “License”) provided by the Provider for the duration of these
terms and conditions.
6. The Company shall use reasonable efforts
to provide the Merchant with good customer support and assist you in the event
of any issues which are connected with the Services. This includes connecting
you with the Provider.
7. The Merchant shall be responsible for
determining the taxes which may arise as a result of using the Services. Such
taxes shall be borne solely by the Merchant.
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SECURITY
8. The Company shall have reasonable checks
and balances and maintain necessary procedures for the protection of personal
information of the Merchant and related customers which are stored as a result
of using the Services. However, it is clarified that such security and
protection cannot be guaranteed and in such an event, the Company excludes it’s liability.
9. The Merchant assumes entire responsibility
for the data which is in his control. This includes, but is not limited to data
on his website. The Merchant shall comply with all laws, rules and regulations
which are in connection with security of the transactional information. You
shall also be compliant with application data security standards. In the event
if the Company requires so, you shall provide with relevant data of such
compliance.
10. The privacy policy of the Company shall be incorporated
in these terms and conditions and you shall be bound by the same. The privacy
policy relates to important information regarding use, collection, retention
and disclosure of personal information.
11. In the event any complaints or requests are made with
respect to processing of any personal data under these terms and conditions, we
will provide with reasonable co-operation and assistance.
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12. In the event you receive any confidential information
under these terms and conditions, you shall keep such information confidential
at all times and only use the same strictly for the purposes of the Services or
as otherwise permitted.
13. Any confidential information that you receive under these
terms and conditions shall not be used for marketing purposes and the same
shall not be disclosed.
14. The Company reserves the right not to provide the
Services in the event we suspects that you are in violation of your privacy
obligations. In such an event, you further authorize us to report such activity
or action to the relevant law enforcement agencies to take appropriate action.
ACCOUNT REGISTRATION
15. The Services are only made available to individuals
globally that are in the business of selling goods and services. You may not
use the Services for non-commercial, personal, family, or household purposes.
16. To use the Services, the Merchant is required to register
for an account. When you register for an account, the Company will collect
relevant information such as name of business or trade name, your address,
email, phone number, business identification or registration number, and
certain other information that may be required.
17. You may register as an individual (sole proprietor) or as
a corporation or other legal entity. In the event you are registering as a
legal entity, you must have the legal authority to act on behalf of the entity.
18. Additional information may be required by the Company for
verification of identity of the business. This may include tax number and tax
registration number.
19. Once all the information is provided, the same is
verified and reviewed and thereafter, we determine whether you are eligible for
the use of Services. You will be notified whether your application of
registration is accepted or rejected.
20. For complete registration of the account herein, you will
also be required to identify the location from where the business is operating.
You represent and warrant that you are a legal resident, or your business is
duly registered, in such country.
FUNDS
21. You shall pay the fees for processing, which are
incorporated herein by reference (the “
Fee”). The Fees shall be collected from you by the Provider in
accordance with the applicable terms and agreement between you and the
Provider.
22. You shall be solely responsible to report, collect and/or
pay all applicable taxes and fees which may be imposed by any third party or
regulatory authority. In the event you are entitled to any exemption, you must
provide evidence of the same.
23. You shall also be responsible for the fines and penalties
imposed on you by any third party, which includes banks, financial
institutions, regulatory authorities and payment networks.
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TERM AND TERMINATION
24. These terms and conditions shall be effective upon the
date you agree to it (by using our website) and continues so long as you use
the Services or until terminated by either Party in accordance with the terms
and conditions stated herein.
25. You may terminate these terms and conditions by closing
your account. The Company may terminate these terms and conditions and close
your account at any time, for any reason, upon notice to you.
26. Upon termination and closing of your Account, Provider
will immediately discontinue your access to the Services. You agree to stop
accepting new transactions.
27. In the event of termination, you shall not be refunded the
remainder of any Fees that you have paid for the Services to the Provider.
28. Termination of these terms and conditions does not
relieve you of your obligations as defined in these terms and conditions, and
the Provider may elect to continue to hold any funds deemed necessary, pending
resolution of any other terms or obligations defined in this terms and
conditions.
29. Upon termination of these terms and conditions, you
agree: (i) to immediately cease your use of the Services; (ii) to discontinue
use of any Company or Provider trademarks; and (iii) that the license granted
under these terms and conditions shall end.
30. The Merchant hereby agrees to defend, indemnify and hold harmless the Company from all damages, expenses and claims arising out of or which are in connection with the performance of the Services and are as a result of the Merchant’s negligence or breach of these terms and conditions, applicable laws, policies and agreement between you and the Provider.
REPRESENTATIONS AND
WARRANTIES
31. Each Party hereby represents and warrants that (i) it has
the full right and power to enter into these terms and conditions, to perform
all the obligations hereunder, and to grant the rights without violating the
legal or equitable rights of any other persons or entity; and (ii) the
execution and performance of these terms and conditions will not conflict with,
or result in a breach of, or default under the terms and conditions of any
other agreement and/or arrangement to which either Party has agreed to, or is a
party to, or is legally bound to that effect.
32. The Services and other documentation in relation thereto
are provided on as “as is and where is” basis. The same is without any
warranties, either expressed or implied. Use of the Services shall be at the
sole risk of the Merchant.
33. THE COMPANY ENDEAVOURS TO KEEP THE INFORMATION ON THIS
WEBSITE UP TO DATE AND ACCURATE, HOWEVER, WE MAKE NO WARRANTIES AND
REPRESENTATIONS OF ANY KIND REGARDING THE ACCURACY, COMPLETENESS, SUITABILITY,
RELIABILITY AND AVAILABILITY REGARDING THE INFORMATION, MATERIALS, PRODUCTS AND
SERVICES LISTED ON THIS WEBSITE. THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSS
OR DAMAGE OCCURRED TO YOU AS A RESULT OF RELYING ON SUCH INFORMATION.
34. IN NO EVENT WHATSOEVER, THE COMPANY, ITS SUBSIDIARIES,
AFFILIATES, PARTNERS, SUBCONTRACTORS, LICENSORS, EMPLOYEES, DIRECTORS AND/OR
AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR DIRECT, INDIRECT, EXEMPLARY,
SPECIAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR ANY OTHER KIND OF DAMAGES,
CLAIMS, INJURIES OR LOSSES WHICH ARISE DIRECTLY OR INDIRECTLY FROM THE USE OF
THIS WEBSITE OR ANY OTHER PRODUCTS OR SERVICES WHICH ARE DISTRIBUTED THROUGH
THIS WEBSITE, IRRESPECTIVE OF WHETHER SUCH DAMAGE IS DUE TO THE RESULT OF
ERRORS, DEFECTS, VIRUSES, INTERRUPTIONS OR DELAYS IN THE WEBSITE.
35. THE MERCHANT HEREBY AGREES TO INDEMNIFY, DEFEND AND HOLD
HARMLESS THE COMPANY, ITS AFFILIATES, SUBSIDIARIES, BUSINESSES, PARTNERS AND
THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS FROM AND AGAINST ALL
LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS’ FEES AND
COURT COSTS, RESULTING FROM ANY VIOLATION OF THESE TERMS AND CONDITIONS OR ANY
ACTIVITY WHICH IS RELATED TO THE ACCESS OF THIS WEBSITE, WHICH INCLUDES BUT IS
NOT LIMITED TO NEGLIGENT OR WRONGFUL CONDUCT.
DISPUTE RESOLUTION
36. Disputes Between
you and Provider. In the event of dispute between you and Provider in
connection with the Services, you release us and our Affiliates, officers,
directors, employees, agents, and licensors from any and all claims, demands,
actions, liabilities, rights, duties and damages (actual or consequential) of
every kind and nature, known and unknown, arising out of or in any way
connected with such disputes.
37. Disputes between
you and Company. By agreeing to the Terms of Service, you agree that
unless precluded by any applicable law, you and Company shall resolve any claim
that you may have against Company solely by arbitration on an individual basis.
This will preclude you from bringing any class, collective, or representative
action against Company, and also preclude you from participating in or
recovering relief under any current or future class, collective, consolidated,
or representative action brought against Company by someone else.
GENERAL
38. Neither Party shall be responsible for any failure or
delay in performing its obligations or liable for any losses or damages under
these terms and conditions due to an event or circumstance which is beyond its
reasonable control and which makes performance of its obligations under this
terms and conditions impossible, materially impracticable or onerous and
includes, but is not limited to, changes in legal or regulatory requirements,
war, riots, civil disorder, terrorism, earthquake, fire, explosion, pandemic,
storm, flood, or other adverse weather conditions, strikes, lockouts, or other
industrial action (“Force Majeure”).
39. Neither Party shall assign or novate its rights and
obligations under these terms and conditions without the prior written consent
of the other Party.
40. The failure of either Party to enforce or to exercise at
any time or for any period any term of or any right pursuant to these terms and
conditions shall not be construed as a waiver of any such term or right and
shall in no way affect that Party’s right later to enforce or exercise it.
41. If any provision of these terms and conditions is found
by any arbitration tribunal, court or administrative body of competent
jurisdiction to be invalid or unenforceable, then such invalidity or
unenforceability shall not affect the other provisions of these terms and
conditions and shall remain in full force and effect.
42. These terms and conditions binds you and your respective
heirs, representatives, and permitted and approved successors (including those
by merger and acquisition), or any permitted assigns.
43. The Parties understand and agree that all terms and
conditions that require continued performance, compliance, or effect beyond the
termination date shall survive such termination date and shall be enforceable
in the event of a failure to perform or comply.
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